Abraham Lincoln
To hone my current knowlegde about IT (software, Helpdesk) and aptitude skills through global opportunities and prove as an asset to the organization. I also have passion for learning new concepts and willing to pursue a career in the Industry.
| 2019.01 – current | BOSTON UNIVERSITY, USA – Boston Master of Web Application Development -> Data Communication and Network, java, web application development, database design, android mobile application… |
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| 2016.05 – current | LOS ANGELES COMMUNITY COLLEGE, USA – California Prerequisite for Software Engineer Master course -> Acquired knowledge of C++, Java, HTML, CSS, JavaScript |
| 2005.04 - 2007.03 | TOKYO COMPUTER COLLEGE , Japan - Tokyo Certification in computer science, 2007 -> Acquired knowledge of C, Java, MySql, Html, PowerPoint… |
| 2003.04 - 2005.03 | TOKYO BUSINESS COLLEGE , Japan - Tokyo Certification in business marketing, 2005 ->Acquired knowledge of marketing, accounting… |
| 1996.09 - 2001.05 | INFORMATION TECHNOLOGY & FOREIGN LANGUAGE UNI., VietNam - HoChiMinh Bachelor of English Degree, 2001 Learn English, Microsoft Word, Excel, Access... |
| Vietnamese | Native |
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| Japanese | Fluent |
| English | Business Level |
| 2012.07 – 2014.06 | ROBERT WALTER CO.,LMT -TOKYO IT Helpdesk -Troubleshooting and support helpdesk. Such as Lotus Notes, Excel, Pc’s setting issues -Managing IP Phones and making Vouchers (using Excel PivotTable & PivotChart) -Answering helpdesk calls, and managing the helpdesk ticketing queue. -Installing new PCs and Laptops and being able to deploy to users. -Supporting remote access VPN users, using remote tools such as Webex. or remote desktop. -Set up Cell phone for user. -Handling company’s assets such as PC, laptop, Software, Cell Phone etc. |
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| 2012.02 - 2012.06 | FPT JAPAN CO., LTD - TOKYO Software developer and developed a partial software program of a small project. -Modification and updating in the Basic design and Detail design according customer needs. -Rewriting and modification of source code according the Detail design. -Creating test cases and testing the same. -Technology: Language: C++, CPPUNIT OS: Windows, Linux |
| 2010.04 - 2011.12 | CHINA NETWORK CO., LTD. -TOKYO Worked as a System Engineer for NEC SOFT CO.,LTD. -Responsible for technical interpretation from Japanese to Vietnamese and vice-versa required during software development between NEC SOFT Corp. headquarter in Tokyo and its subsidiary in Vietnam. -Responsible for translating technical documents from Japanese to Vietnamese and vice-versa. -Interpreting from Japanese to Vietnamese and vice versa during conferences and meetings with Offshore. -Helping offshore team to understand Japanese business culture during projects. -Acting a bridge between NES engineers and offshore engineers and coordinated overall project proceeding. -Technology. Language: standard Japanese IT knowledge |
| 2007.03 - 2010.11 | MDB CO., LTD. -TOKYO 1) Worked at NEC SOFT –Tokyo 2008 - 2010 Worked as a Bridge System Engineer between Japan and Vietnam -Explaining the documents to offshore developing team members. -Translating technical documents from Japanese to Vietnamese and vice-versa. -Project coordination between Japanese side and offshore. -Investigating bugs, problems etc. detected in customer’s environment. -Coordinating with offshore members to fix bugs, problems detected at customer’s end. -Technology: Language: C++ OS: Windows, Vista 2) Worked at NTTDATA Co., Ltd. – Tokyo 2007 - 2008 Worked as a Software developer and developed a partial software program of a big project. -Modification and updating in the Basic design and Detail design according customers needs. -Rewriting and modification of source code according the Detail design. -Creating test cases and testing the same. -Technology: Language: standard Java, Sql OS: Windows |